CRM Manager (m/f/x)

We are looking for a motivated CRM Manager to join our Marketing team and help us deliver best-in-class customer communication. This role will support the planning, creation, execution, and optimization of CRM campaigns and automated journeys across email, push, and in-app.

You will work closely with the Senior CRM Manager and the SFMC Developer to ensure smooth operations, effective segmentation, and data-driven improvements.

This role will have immediate impact and provide plenty of opportunities to grow.

Ready to become part of the most important mission on this planet? We are rebuy, pioneers in the sustainable reuse of electronics and media. and we are looking for you! Our mission: to make circular living accessible to all, one transaction at a time. By giving products a second chance, we reduce resource consumption and avoid unnecessary e-waste.

Our team of 600 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet.

Key Responsibilities:

• Set up and deploy CRM campaigns (emails, push, in-app), ensuring high quality and on-time delivery

• Support segmentation and targeting (using existing audience lists and working on new ones)

• Assist in managing and QAing CRM lifecycle journeys 

• Execute, analyze and document A/B tests

• Monitor performance dashboards and flag anomalies 

• Keep campaign briefs, templates, and documentation organized and up to date 

• Collaborate with marketing, product, and commercial teams on campaign requirements

• First experience in CRM role (internship, working student role, or 1–3 years professional)

• Hands-on experience with an ESP (experience with Salesforce Marketing Cloud is a big plus, but not required)

• Strong attention to detail and process discipline

• Responsibility: ability to own campaigns end-to-end 

• Analytical mindset — able to interpret campaign results and identify improvements

• Motivated, curious, and comfortable learning new tools and systems

• Fluent German and very good English skills (spoken & written)

Location:

• Berlin

• Hybrid model

Purpose, a great company culture and incredible benefits - what to expect at rebuy:

• Work with a friendly team that is passionate about circularity and wants to make the world a little more sustainable, one transaction at a time.

• Feel comfortable in an environment where independence and new ideas are welcome.

• Benefit from flat hierarchies and the greatest possible transparency so that things don't take longer than they have to and you always feel well informed.

• Enjoy our centrally located office in Berlin (Erkelenzdamm 11 - 13, 10999 Berlin).

• Benefit from our family-friendly, flexible environment and paid child sick leave.

• Bring your dog to the office: we love animals and want to cuddle yours, too!

• Use employee discounts on rebuy.de, sustainable products at Futurebens, offers for sustainable micro-mobility and massages directly in our office.

• Have fun at our legendary team and company events.

• Use our mental health offers as part of a cooperation with Nilo. 

• Take care of your work-life balance with 30 vacation days.

*At rebuy all people are welcome and supported! We would like to talk, regardless of age, disability, national and social origin, skin color, religion, gender identity and sexual orientation. Just be who you are.